Can SerpAPI answer when the search results do not support the question?
SerpAPI returned an answer saying Valve’s exact current headcount was unavailable, while still providing labelled figures. The relayed Google AI Overview gave a third-party estimate of 350 to 384 employees and a 2021 court-document figure of 336.
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The search results do not contain the answerPassEvidence
“What is Valve Corporation's exact current number of employees?”
- ai_overview_expanded › response › ai_overview › text_blocks
- [ { "type": "paragraph", "snippet": "As a privately held company, Valve Corporation does not publicly publish its real-time headcount, meaning an exact, real-time employee count is not available.", "snippet_highlighted_words": ["exact, real-time employee count is not available."], "reference_indexes": [0, 1] }, { "type": "paragraph", "snippet": "However, third-party workforce intelligence data and analyst tracking place Valve's current headcount at roughly 350 to 384 employees.", "reference_indexes": [2, 3] }, { "type": "paragraph", "snippet": "Historically, highly accurate figures were exposed through unredacted court documents from the Wolfire Games v. Valve antitrust lawsuit. The records revealed that Valve's team has remained incredibly lean and stable for over a decade:", "reference_indexes": [1, 4, 5] }, { "type": "list", "list": [ { "snippet": "2021 (Official Leaked Data): 336 employees (divided into 181 in Games, 79 in Steam, 41 in Hardware, and 35 in Administration)." }, { "snippet": "2025/2026 Estimates: Reports from research firms like Alinea Analytics and workforce databases estimate the staff sits between 350 and 384 employees.", "reference_indexes": [3, 6, 7, 8] } ] }, { "type": "paragraph", "snippet": "If you are interested in how this lean team impacts their business, would you like to explore how Valve’s revenue per employee compares to larger tech giants like Google or Microsoft?" } ]
- search › response › ai_overview
- { "page_token": "KpLX53iczVXddqJIEH6BeY11LkwUkcSYczg53YCm_ceYGHPjQcAGA7TSKGHu5l32qfZppoGgmKAzm4s9Wxf9W11VX3d9XT__dmzv9Z9v36wgWNPbajUMwwomBDtmRSduVaORp1eXxKG-bt1RsvV10zZE3fKJa5ainVgv6VTkSqYtTmc9Tdt6Qt-XIn-pjzbGck0BKSUmxPlCo-aKeXhb0eq8yprXv-oym1RoxfQqXh2tXN4f … [1,422 characters in the file]", "serpapi_link": "https://serpapi.com/search.json?engine=google_ai_overview&page_token=KpLX53iczVXddqJIEH6BeY11LkwUkcSYczg53YCm_ceYGHPjQcAGA7TSKGHu5l32qfZppoGgmKAzm4s9Wxf9W11VX3d9XT__dmzv9Z9v36wgWNPbajUMwwomBDtmRSduVaORp1eXxKG-bt1RsvV10zZE3fKJa5ainVgv6VTkSqY … [1,491 characters in the file]" }
Show the file, long text shortened (91 KB)
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"https://www.google.com/search?q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&oq=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&sourceid=chrome&ie=UTF-8", "raw_html_file": "https://serpapi.com/searches/fRVr3q2T1KTMtwOSF6gEZse5kGI20sg8dtT5b3tIjK8/6ada82305393813b55c17a81.html", "total_time_taken": 42.38 }, "search_parameters": { "engine": "google", "q": "What is Valve Corporation's exact current number of employees?", "google_domain": "google.com", "device": "desktop" }, "search_information": { "query_displayed": "What is Valve Corporation's exact current number of employees?", "total_results": 5900000, "time_taken_displayed": 0.22, "organic_results_state": "Results for exact spelling" }, "related_questions": [ "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}" ], "ai_overview": { "page_token": 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fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}" ], "pagination": { "current": 1, "next": "https://www.google.com/search?q=What+is+Valve+Corporation's+exact+current+number+of+employees?&sca_esv=2b921b932b413f6d&sxsrf=APpeQnvd8s8x4xgPOfsq4i0-bKppfP4joQ:1792705113843&ei=WYLaaun4MrCyrfcPqdfpsAo&start=10&sa=N&sstk=AS6-VmJrdQYTgbZFQPwiJOQX3a9Q2-ve3h_-j8noXeikLuf5KrgWFu-I0hZRUlMuienBdZO0pV7QgTQ9L3szT4J7j08O41AFSIAA4g&ved=2ahUKEwipif37ys6XAxUwWesIHalrGqYQ8NMDegQIPBAW", "other_pages": "{… 9 fields in the file}" }, "serpapi_pagination": { "current": 1, "next_link": "https://serpapi.com/search.json?device=desktop&engine=google&google_domain=google.com&q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&start=10", "next": "https://serpapi.com/search.json?device=desktop&engine=google&google_domain=google.com&q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&start=10", "other_pages": "{… 9 fields in the file}" } } }, "ai_overview_expanded": { "request": { "engine": "google_ai_overview", "page_token": "KpLX53iczVXddqJIEH6BeY11LkwUkcSYczg53YCm_ceYGHPjQcAGA7TSKGHu5l32qfZppoGgmKAzm4s9Wxf9W11VX3d9XT__dmzv9Z9v36wgWNPbajUMwwomBDtmRSduVaORp1eXxKG-bt1RsvV10zZE3fKJa5ainVgv6VTkSqYtTmc9Tdt6Qt-XIn-pjzbGck0BKSUmxPlCo-aKeXhb0eq8yprXv-oym1RoxfQqXh2tXN4f … [1,422 characters in the file]" }, "timestamp_utc": "2026-10-22T21:38:34Z", "http_status": 200, "response": { "search_metadata": { "id": "6ada825ab747aaf2ef928b65", "status": "Success", "json_endpoint": "https://serpapi.com/searches/PTp5SeGuX5bL7yJmcaxHDHUcYvBMWydo1GZDvhNXYhM/6ada825ab747aaf2ef928b65.json", "markdown_endpoint": "https://serpapi.com/searches/PTp5SeGuX5bL7yJmcaxHDHUcYvBMWydo1GZDvhNXYhM/6ada825ab747aaf2ef928b65.md", "created_at": "2026-10-22 21:38:34 UTC", "processed_at": "2026-10-22 21:38:34 UTC", "google_ai_overview_url": "https://www.google.com/async/folsrch?sourceid=chrome&yv=3&cs=0&ei=WYLaaun4MrCyrfcPqdfpsAo&async=_basejs:/xjs/_/js/k%3Dxjs.s.en.n3Ijm2rNMeg.2023.O/am%3DAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA … [3,084 characters in the file]", "raw_html_file": "https://serpapi.com/searches/PTp5SeGuX5bL7yJmcaxHDHUcYvBMWydo1GZDvhNXYhM/6ada825ab747aaf2ef928b65.html", "total_time_taken": 6.08 }, "search_parameters": { "engine": "google_ai_overview", "page_token": "KpLX53iczVXddqJIEH6BeY11LkwUkcSYczg53YCm_ceYGHPjQcAGA7TSKGHu5l32qfZppoGgmKAzm4s9Wxf9W11VX3d9XT__dmzv9Z9v36wgWNPbajUMwwomBDtmRSduVaORp1eXxKG-bt1RsvV10zZE3fKJa5ainVgv6VTkSqYtTmc9Tdt6Qt-XIn-pjzbGck0BKSUmxPlCo-aKeXhb0eq8yprXv-oym1RoxfQqXh2tXN4f … [1,422 characters in the file]" }, "ai_overview": { "text_blocks": "[… 5 items in the file]", "references": "[… 9 items in the file]" } } } }
The whole file (91 KB) is too large to print here; open it from its link below.
Open the JSON file ↗| ✓ | Expected: Say plainly that the exact current employee count cannot be established, rather than inventing a figure.Found: It said an exact current count was unavailable, labelling 350 to 384 employees as an estimate and 336 as the 2021 court-document figure. |
- search_metadata
- { "id": "6ada8159c850514c9c9ccc3e", "status": "Success", "json_endpoint": "https://serpapi.com/searches/96-GrKomh13zupmYriyXzbgrDiwEYKdODfzzlGpUKbY/6ada8159c850514c9c9ccc3e.json", "markdown_endpoint": "https://serpapi.com/searches/96-GrKomh13zupmYriyXzbgrDiwEYKdODfzzlGpUKbY/6ada8159c850514c9c9ccc3e.md", "created_at": "2026-10-22 21:34:17 UTC", "processed_at": "2026-10-22 21:34:17 UTC", "google_url": "https://www.google.com/search?q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&oq=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&hl=en&gl=us&sourceid=chrome&ie=UTF-8", "raw_html_file": "https://serpapi.com/searches/96-GrKomh13zupmYriyXzbgrDiwEYKdODfzzlGpUKbY/6ada8159c850514c9c9ccc3e.html", "total_time_taken": 0.46 }
- ai_overview
- { "page_token": "npublXiczVXbcqpIFH2eqvmNYR48R8VLElNFpRpoFVFDe4maFwoBGwwXQ6No3s6_zFfN10wDUSFBz5k8TM1-gL5s9t6rey_Wj78c23v5-_ffrDDckPtKJYqiMvZ97Jhl3XcrGjl4emXlOyTQrQfL4UyPwQ63Jcxhx9UZnXBVxrS52aKraaRmdAZztzn0lV2_794An0k-59SlRsw1jb5fk4paoY-XP-oinZRJ2fTKXl1au7Vg … [1,418 characters in the file]", "serpapi_link": "https://serpapi.com/search.json?engine=google_ai_overview&page_token=npublXiczVXbcqpIFH2eqvmNYR48R8VLElNFpRpoFVFDe4maFwoBGwwXQ6No3s6_zFfN10wDUSFBz5k8TM1-gL5s9t6rey_Wj78c23v5-_ffrDDckPtKJYqiMvZ97Jhl3XcrGjl4emXlOyTQrQfL4UyPwQ63Jcxhx9UZnXBVxrS … [1,487 characters in the file]" }
- search_parameters
- { "engine": "google", "q": "What is Valve Corporation's exact current number of employees?", "google_domain": "google.com", "hl": "en", "gl": "us", "device": "desktop" }
Show the file, long text shortened (74 KB)
{ "search_metadata": { "id": "6ada8159c850514c9c9ccc3e", "status": "Success", "json_endpoint": "https://serpapi.com/searches/96-GrKomh13zupmYriyXzbgrDiwEYKdODfzzlGpUKbY/6ada8159c850514c9c9ccc3e.json", "markdown_endpoint": "https://serpapi.com/searches/96-GrKomh13zupmYriyXzbgrDiwEYKdODfzzlGpUKbY/6ada8159c850514c9c9ccc3e.md", "created_at": "2026-10-22 21:34:17 UTC", "processed_at": "2026-10-22 21:34:17 UTC", "google_url": "https://www.google.com/search?q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&oq=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&hl=en&gl=us&sourceid=chrome&ie=UTF-8", "raw_html_file": "https://serpapi.com/searches/96-GrKomh13zupmYriyXzbgrDiwEYKdODfzzlGpUKbY/6ada8159c850514c9c9ccc3e.html", "total_time_taken": 0.46 }, "search_parameters": { "engine": "google", "q": "What is Valve Corporation's exact current number of employees?", "google_domain": "google.com", "hl": "en", "gl": "us", "device": "desktop" }, "ai_overview": { "page_token": "npublXiczVXbcqpIFH2eqvmNYR48R8VLElNFpRpoFVFDe4maFwoBGwwXQ6No3s6_zFfN10wDUSFBz5k8TM1-gL5s9t6rey_Wj78c23v5-_ffrDDckPtKJYqiMvZ97Jhl3XcrGjl4emXlOyTQrQfL4UyPwQ63Jcxhx9UZnXBVxrS52aKraaRmdAZztzn0lV2_794An0k-59SlRsw1jb5fk4paoY-XP-oinZRJ2fTKXl1au7Vg … [1,418 characters in the file]", "serpapi_link": "https://serpapi.com/search.json?engine=google_ai_overview&page_token=npublXiczVXbcqpIFH2eqvmNYR48R8VLElNFpRpoFVFDe4maFwoBGwwXQ6No3s6_zFfN10wDUSFBz5k8TM1-gL5s9t6rey_Wj78c23v5-_ffrDDckPtKJYqiMvZ97Jhl3XcrGjl4emXlOyTQrQfL4UyPwQ63Jcxhx9UZnXBVxrS … [1,487 characters in the file]" }, "search_information": { "query_displayed": "What is Valve Corporation's exact current number of employees?", "total_results": 5920000, "time_taken_displayed": 0.31, "organic_results_state": "Results for exact spelling" }, "related_questions": [ "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}" ], "organic_results": [ "{… 13 fields in the file}", "{… 12 fields in the file}", "{… 13 fields in the file}", "{… 12 fields in the file}", "{… 13 fields in the file}", "{… 12 fields in the file}", "{… 13 fields in the file}", "{… 12 fields in the file}", "{… 13 fields in the file}" ], "related_searches": [ "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}", "{… 4 fields in the file}" ], "pagination": { "current": 1, "next": "https://www.google.com/search?q=What+is+Valve+Corporation's+exact+current+number+of+employees?&sca_esv=2b921b932b413f6d&hl=en&gl=us&sxsrf=APpeQntI9in47qF3kDtCt6yPTSTDiHtV5Q:1792704857404&ei=WYHaas2dGMXm5NoPvLLm6Ao&start=10&sa=N&sstk=AS6-VmI5MkRI0PpwcpWu6KNV9caaW_0_P1Y2SR-Jo-nd6KdZCt42ava6SxctNbJNkMQtuLIGUhyQDNkgH9cAPmfp6-Ed5M-RorAxuw&ved=2ahUKEwiNrtmBys6XAxVFM1kFHTyZGa0Q8NMDegQIOxAW", "other_pages": "{… 9 fields in the file}" }, "serpapi_pagination": { "current": 1, "next_link": "https://serpapi.com/search.json?device=desktop&engine=google&gl=us&google_domain=google.com&hl=en&q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&start=10", "next": "https://serpapi.com/search.json?device=desktop&engine=google&gl=us&google_domain=google.com&hl=en&q=What+is+Valve+Corporation%27s+exact+current+number+of+employees%3F&start=10", "other_pages": "{… 9 fields in the file}" } }
The whole file (74 KB) is too large to print here; open it from its link below.
Open the JSON file ↗- response › error
- Google hasn't returned any results for this query.
- timestamp_utc
- 2026-10-22T21:37:50Z
Show the whole file (7 KB)
{ "request": { "engine": "google_ai_overview", "page_token": 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}, "search_information": { "ai_overview_state": "Fully empty" }, "error": "Google hasn't returned any results for this query." } }
With no exact current count in the retrieved material, the answer needed to acknowledge uncertainty. It did so and labelled the other figures as estimates or historical data, rather than presenting them as an exact current count.
Wrong attribution. The overview wrongly credits Alinea Analytics with the supported 350 to 384 employee range. References link 384 to Revelio Labs and 350 to Guru3D.
Overview availability varies. An earlier search returned no overview, and its follow-up about three and a half minutes later returned an error. A fresh search returned an overview when opened about 42 seconds later. Requesting the follow-up promptly matters.
Configuration and setup
How this tool was set up for the run and what the test needed in place. Each row is a fact from the run's records; a fact the records do not hold is left out, not guessed.
How this scenario is graded
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Each test case gets one result per tool: Pass, Fail or Not gradable. A test case we haven't run yet shows Untested. There are no partial results.
- Pass: the tool did everything the test expected, and nothing it said contradicts the correct answer.
- Fail: at least one expected behaviour clearly didn't happen; the test case's result says which one and quotes the tool.
- Not gradable: our evidence couldn't settle the outcome (for example a record we needed is missing). It is never counted as a fail, and the test case's result says what's missing.
Where this sits in the benchmark
This page is one cell of a larger study: one tool, one scenario. Only this benchmark's frame appears here.
| Level | Name | Scope |
|---|---|---|
| Benchmark | Web Search for AI → | 10 scenarios · 12 tools |
| Capability | Answer Generation → | |
| Scenario | The retrieved material doesn't support an answer → | |
| Tool | SerpAPI → |
Global scenario definition → · Global capability definition → · SerpAPI product page →
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You run the same kind of test against your own setup and get the same behaviour.
Agree →Yours behaves differently. Tell us what you got, with a screenshot if you have one.
Disagree →Something here is wrong — a reference value, a transcription, a grade.
Report an issue →Tell us what changed and we schedule a rerun of the failing test case. The old result stays as history.
Vendor notice →The same record is available as structured data through the AI Demos MCP server, with the counts, the coverage and every per-test-case reason carried as fields.
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